Zebra QL220 Plus Printer
Zebra offers three different "printer languages" for it's mobile printers - CPCL, ZPL and EPL. Our Zebra support is limited to only CPCL-equipped Zebra printers.
Some Zebra printers are equipped with more than one language - for example the Zebra QL "Plus" series of printers comes with CPCL, ZPL and EPL support. If you have a Zebra CPCL printer that is not printing correctly with our software (for example, the print job is sent to the printer but only a thick black line is printed), try the following steps:
1. Download and install to your desktop PC Zebra's free Label Vista program here:
2. Run Label Vista on your desktop PC with the Zebra printer connected.
2.1 Do not go through the new hardware wizard
2.2 Connect to the printer by going to Printer\Com Port Setup\, Select USB as the Port, after a moment select QL220+ from the USB device pull down, click OK
2.3 Click on the icon shown as a letter "T" and then click in the upper left hand corner of the screen, write your name, click File\Print to print a label
3. Click on Printer menu -> Printer Settings -> General tab -> "Set Printer Language" = LINE_PRINT.
4. Now try printing with our Zebra support again.
Note: Contact Zebra support if you need assistance for any of these steps.